Privacy & Security

Our privacy policy is straightforward:

We do not share your details with anyone. Any details we do collect are only those necessary for the purposes of normal business. ie. delivery and guarantee. We do not compile email lists and you will not be contacted other than for genuine reasons.

Security and Payments

You can be assured that all payments through this site are extremely secure - to the highest banking standards.

Unlike many on-line stores, we don't collect your card information and store it for later processing. In fact we don't collect your card details at all. - Instead we use WorldPay to process all card transactions directly into the banking system.

WorldPay are part of the Royal Bank of Scotland (which also owns NatWest and Streamline - the card processing company) so they operate the latest, most secure systems.

When you buy through our shop the only details we collect are your name, address and shopping cart contents.

At the checkout, after confirming you wish to pay by card, you are connected directly to WorldPay's secure server (the address in your browser changes to https://select.worldpay.com/wcc/purchase and you'll see padlock symbols). You have temporarily left our site.

Now, Just like on-line banking, or at a cashpoint machine, you are entering your details straight into the bank's computer with no human intervention.

WorldPay collect payment on our behalf and pay it into our account later.

Naturally this level of security costs us more to operate but we think it's worth the extra to protect our customers (and ourselves) from potential fraud. We have been using this system since 1999 and found it to be very reliable and secure.